How can I make a return?

We want you to be fully satisfied with every item that you purchase online from Reima. If you are not satisfied with an item that you have purchased, you may return the item within 14 days for a full refund of the purchase price, minus possible shipping, handling or other charges. You have the right to return your order within 14 calendar days after receiving the order.

All items must be unworn, unwashed, undamaged and in their original packaging, with all its accessories and all packaged components.

Please keep the return receipt until you receive the return refund for the returned items. Without the receipt we can’t refund products if they are, for example, lost in the transportation. When we receive your return, we will send a confirmation to your e-mail.

We offer free return for some countries. Please read the detailed instructions for your country here: https://www.reima.com/en/return-policy