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Ordering and Delivery

  • Delivery costs
  • How/when can I track my order?
  • Will I have to pay customs on an international order?
  • Can I return/exchange item in my order?
  • What/who is the delivery provider? How do they ship the order?
  • What should I do if I don’t receive an order confirmation?
  • Can I cancel my order?
  • Can I modify my order?
  • Do you have express/fast delivery?
  • How is the product packed/do you provide sustainable packaging?
  • Where can my package be picked up?
  • Can I order over the phone?
  • Can you reserve items?
  • Can I buy a gift card to the web shop?
  • Why is my shopping cart empty?

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