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ReimaGO

  • What is ReimaGO?
  • How to create an account?
  • Can I use my ReimaGO Family Account with several devices?
  • What does the sensor do?
  • Do I need transfer the activity data from the sensor to app?
  • Can I connect to several kids’ sensors at the same time?
  • I wish to connect the sensor to another device. How do I do this?
  • What if I want to give the sensor to another kid?
  • How to set a reward in the app for my kid?
  • Is there a way to see the rewards I have set?
  • How to change kid's profile information & add more kids?
  • Sensors got mixed up. How do we know which sensor belongs to whom?
  • Playing ReimaGO
  • Do I need to sync the sensor every day? How much activity data can the sensor store?
  • My kid was running for a few minutes. Why was there no new data found?
  • Can the sensor be put into a regular pocket, instead of the special ReimaGO® pocket?
  • What if I forget the sensor in its pocket and it ends up in the washing machine?
  • Why did our ReimaGO® sensor stop working when we were skiing?
  • Can I track my kid’s location with the ReimaGO® sensor?
  • If the sensor gets lost, will my kid’s activity data be safe?
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